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Frequently Asked Questions

Have a question about The Oaks on the Square apartments? Search for an answer among the following FAQs.

Are there elevators in the building?
There are elevators in each building for resident use.
Do I need to bring or install curtains?
No, we have included 2 inch white blinds on every window.
How will I access my apartment?
The exterior doors, elevators, and front doors will have electronic locks. Each approved occupant will be issued one key card/fob for access to your new home.
Is parking available?
Yes, we offer resident parking for $62 or $75 per parking space for the 2016-2017 lease term. We have spaces in a surface lot behind Building 2 (9 Dog Lane) and additional spaces in the parking garage across the street (attached to Building 3). There is also a brand new private lot behind Building 7 (40 Wilbur Cross Way)! Please note that there are a limited number of spaces and parking is assigned on a first come, first served basis.
What are the lease terms?
 All of our leases are 12 month leases. The 2016-2017 lease term will run from August 19, 2016 - July 31, 2017. The move-ins will be staggered from August 19- August 21. The rent for August will be pro-rated based on the move-in day chosen at lease signing
What utilities are included in my monthly rent?
Basic cable, internet (Wi-Fi and hardwire), heating, water, hot water, sewer, and refuse removal are all included in your monthly rent.
Are pets allowed?
We are a pet friendly community; however, there are additional rules and fees that apply to pet owners. We do not allow pets over 25lbs and no vicious breeds. Fees include: a $350 one time fee and $25/month pet rent. All pets must adhere to the Mansfield Animal Control guidelines and ordinances.
What paint colors are in the living rooms?
Most living rooms have an accent wall. In Building 1 (1 Dog Lane) & Building 4 (8 Royce Circle) the accent wall is painted Sherwin Williams Storm Cloud Blue. In Building 2 (9 Dog Lane) & Building 3 (1 Royce Circle) the accent wall is painted Sherwin Williams Green Earth.
What will I do with my trash?
There are trash and recycle rooms on every floor of each building.
How much is a security deposit? When do I pay my security deposit?
As of June 2017, our security deposit requirement has been amended to one thousand ($1,000) dollars, per resident that does not have a qualifying guarantor. The security deposit is due within 24 hours of signing a lease.  
Where will I get my mail?
There are mail rooms located in the lobbies of each building. Each apartment has its own mailbox and there is also a new package concierge system that allows residents to pick up large packages that do not fit in their mailbox at any time of the day! The office will also sign for large packages so residents can come to the office with a photo ID during business hours and pick them up.

Still have unanswered questions? Contact us

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